Every pup is gently evaluated by our experienced team, so we can place them in the group where they'll feel most at ease based on their size, personality, and play style. With separate areas for large and small dogs, we make sure every dog enjoys their day in a space that’s just right for them.

Not every dog is a social butterfly and that’s okay! If your pup isn’t comfortable around other dogs, we’ll tailor their experience to ensure they feel safe, calm, and cared for. Our team is trained to recognize stress signals and adjust accordingly, always putting your dog’s well-being first.

Your dog’s safety is always our top priority. In the rare event of an emergency, our trained team responds immediately and follows clear safety protocols. We’ll contact you right away and, if needed, ensure your pup gets prompt veterinary care. If an emergency requires immediate attention and we cannot reach you, we will transport your dog to the nearest care facility.

We’re here when you need us! You can drop off or pick up anytime during our store hours: 7am to 9pm on weekdays, and 9am to 7pm on weekends. We aim to make your schedule easier, not harder.

We get it, life happens! If you’re delayed, just give us a call. If needed, we can safely care for your dog overnight, or if you're within our service area we may be able to arrange a drop-off using our shuttle service. Additional fees may apply, but your pup will be safe, comfortable, and well cared for until you're reunited.

Cleanliness is a big part of how we care for your dog. We use pet-safe, veterinary-grade cleaners to sanitize all play areas, suites, and grooming spaces daily, often multiple times a day. From fresh bedding to spotless floors, we work hard to keep things safe, healthy, and comfortable for every pup.

Yes, for everyone’s safety, we do require up-to-date vaccinations. It helps us keep all our dogs happy and healthy while they play, stay, or get groomed.

Required vaccinations for boarding and daycare include:

• Rabies
• Distemper/Parvo (DHPP)
• Bordetella
• Leptospirosis
• Canine Influenza (not required, but recommened)

Required vaccinations for grooming and dental cleaning include:

• Rabies
• Distemper/Parvo (DHPP)
• Bordetella
• Leptospirosis (not required, but recommened)
• Canine Influenza (not required, but recommened)

You can upload your dog’s vaccination records online through our profile form, email them to us, or stop by and we’ll assist you in person.

Yes, we’re happy to administer most oral or topical medications your dog may need while they’re with us. Just bring everything clearly labeled with instructions. Please note, we’re not able to administer injections. A small medication administration fee applies.

Yes! We believe every dog deserves a warm welcome. That’s why your first three days of daycare are free so your pup has time to adjust, make friends, and get comfortable with our loving team.

We’re so glad you’re interested in both our daycare and boarding services! The first three days of daycare promo is specially designed to help pups ease into our daycare routine and can’t be applied to boarding stays.

Our temperament tests are available on a walk-in basis during business hours, no appointment needed! Once you’ve completed your pet’s profile and we’ve reviewed their vaccination records, the test itself takes about 15 minutes. This quick assessment helps us ensure your pup is comfortable with both our staff and the other dogs in group play. At the end of the test, we’ll let you know if your dog is a good fit for group daycare.

We have three convenient K9 Loft locations to serve you and each one is easy to access whether you're driving, walking, or using our shuttle service.

Echo Park
2170 W. Sunset Blvd., Los Angeles, CA 90026

Sherman Oaks
14257 Ventura Blvd., Sherman Oaks, CA 91423

Pasadena
495 S. Arroyo Pkwy, Pasadena, CA 91105

Not sure which location is closest or most convenient? Give us a call—we’re happy to help with directions or set up shuttle service if needed.